Customer Service Manager (Arabic)

As a Customer Service Manager for Hyperconnect, you will work closely with members of the Customer Service Unit as well as other departments, be responsible and help provide high-quality support for our users from all around the world.

This position is full time and based at our Seoul office.

Job Description

  • Become the primary point of contact for users in the Arabic region and respond to questions about our product in Arabic.
  • Collaborate with the product development team and developers to analysis new issues, potential bugs and offer solutions.
  • Research and make suggestions to innovate our service workflow.

Required Qualifications

  • Fluent communication skills in English and Arabic.
  • 1 year of relevant work experience in Customer Service.
  • Collaborative approach and ability to work well with others cross-functionally and globally.
  • Ability to effectively operate with flexibility.

Preferred Qualifications

  • 2 years of relevant work experience in the areas of mobile apps and games, mobile business.
  • Proficiency in Korean is a plus.


1. 담당 업무
– Business Insight를 위한 통계 분석(Business팀 소속)
– 정형,비정형 데이터 분석 및 분석 결과 기반 Business Insight 도출
– 통계분석 및 모형, 개인화 알고리즘 설계

2. 필요 역량 및 경험
– SQL 등을 활용한 대용량 데이터 처리 경험
– Analytics를 통한 Business Insight 도출​ 경험

3. 자격 요건
– ​경력 : 관련 직무 3~7년
– Industry : Mobile game, Mobile messenger, Mobile platform(우대)
– 학력 : 석/박사
– 전공 : 통계/컴퓨터공학/산업공학

Data Analyst


  • Willing to work in early set-up stage in startup company
  • Manage KPI with making effort for systemical solution for operation efficiency
  • Interpret data, analyze results using statistical techniques and provide ongoing reports
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities

Minimum qualifications:

  • 2+ years of relevant experience
  • Proven working experience as a data analyst or business data analyst
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages, databases (SQL), Programming (R, Phython..)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • SAdept at queries, report writing and presenting findings
  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics


Data(Business) Analyst

■ Role
Data analyst, Data operator, Data controller

■ Responsibilities
– Operation support : “large-set of data operation/reporting/documentation” for
inhancing operational efficiency in team.
– Support for business insight : Expertise in quantitative data mining for
deriving actionable insights for the strategic suggestions for business.

■ Minimum Qualifications
– 2+ years of relevant experience — data operation, data mining & analytics,
– Ability to create documentation for data reporting and business insights
slide, metrics
– Strong interpersonal skills (Fluency in English is preferred)
– Fluency in SQL is preferred
– Previous experience working with mobile game, mobile messenger, mobile
network is preferred



As part of the Growth & Marketing team, you will help Azar achieve user acquisition and sales targets. The Marketing Lead is a well-balanced marketer with experience managing integrated marketing programs as well as performance marketing. You will implement and optimize campaigns campaigns that reach our target users while maximizing efficiency and effectiveness of paid dollars.


  • Own and execute the social media strategy/channel mix to optimize media budgets, creative execution and campaign objectives
  • Partner with the Market Development and Business Intelligence team to develop/update reporting that tracks KPIs and business metrics to uncover actionable trends, insights and forecasts
  • Think creatively, constantly identifying new growth opportunities and initiatives
  • Execute online acquisition strategies, campaign objectives, and tactics and work with the creative team to produce the necessary art and copy
  • Ability to lead through data quickly and drive performance to align with company’s channel ROI / CPA goals on a daily / weekly / monthly and ad hoc basis
  • Manage budgets, ROI/CPA and campaign objectives effectively
  • Proactively identify new business opportunities by staying informed with respect to industry, direct competitor activities and new products

Minimum qualifications:

  • BA/BS degree or equivalent practical experience
  • 7+ years of relevant work experience in the areas of mobile apps and/or games
  • Familiarity with Facebook, Instagram, Twitter, Snapchat, and Google ad management platforms with extensive knowledge of social ad formats and specs
  • Strong Excel and analytical skills
  • Self-motivation with ability to prioritize and follow up on multiple tasks
  • Outstanding written/verbal communication and organizational skills
  • Strong interpersonal skills with ability to work independently and collaboratively

Preferred qualifications:

  • Experience in high-profile product marketing, brand marketing, or content development
  • Ability to drive new product features from conceptualization, strategy, planning to execution of initiatives, localization, partnerships, branding, and integrated brand campaigns.

신규사업 Business Development


  • 신규 서비스 기획
  • 글로벌 온/오프라인 마케팅(아시아, 유럽, 남미)
  • CS/모니터링 정책 기획


  • BA/BS 학위 혹은 동등한 경험
  • 2년 이상의 IT/마케팅 업계 경험
  • 영어능통자


  • 실제 마켓에 출시된 앱에 주도적으로 런칭한 경험이 있으신 분
  • 의사소통에 능하며, 논리적으로 자신의 생각 혹은 고민을 나누는 것을 좋아하시는 분
  • 동료 엔지니어 및 기획자/디자이너와 협업에 능숙하신 분

전체 채용부문 보기

Marketing Optimization Manager(주말근무 가능자)

담당업무 :

  • 모바일 앱 광고 캠페인(페이스북, 구글 애드워즈 중심) 기획 및 운영
  • 주요 KPI에 기반한 글로벌 지역 대상 최적화 운영

자격요건 :

  • 영어 중급 이상 구사자
  • 주말 포함 주 5일 근무 가능한 자


  • 영어 능통자
  • 모바일 앱 관련 광고 캠페인 운영 경험 있으신 분
  • 다양한 팀과 적극적으로 소통 및 협업할 수 있으신 분

Creative Director

As a Creative Director for Hyperconnect, you will establish the conceptual and stylistic direction for design staff and orchestrate their work and anyone else who is involved in the development of a project. You will generally select creative agencies and productions and have creative authority. You will be also accountable for promoting and protecting the integrity of the brand across all channels, mainly digital media. This position is full time and based at our Seoul office.

Job Description

  • Collaborate with internal international colleagues and design team to make suitable creative for each region
  • Ensure quality and timely delivery of projects within budget and on brand
  • Provide ongoing feedback and guidance for designers and their projects as needed
  • Oversee and make presentations of concepts with internal clients
  • Protect the integrity of the brand across all channels, and conduct periodic training on the brand guidelines for marketing team members
  • Serve as support for the US Marketing team’s InDesign needs, including training and troubleshooting
  • Conceive and implement concepts, guidelines and strategies in various creative projects and oversee them to completion
  • Direct and motivate teams of art directors, illustrators, copywriters etc. to help them use their talents effectively
  • Lead brainstorming/creative sessions to generate ideas
  • Write and design unique and well-crafted copy that meet our own needs
  • Revise content and presentations, approve/reject ideas, provide feedback to the team
  • Monitor efficiency of creatives on marketing channels and share the result with the team

Minimum Qualifications

  • BA/BS degree or equivalent practical experience
  • Proven experience as a creative director or in a similar creative role
  • Hand-on experience in creative process, marketing, graphic design and brand development
  • 3 years of experience in AD agency or relevant work experience in the areas of marketing and advertising for IT filed
  • Able to communicate in both Korean and English

Preferred Qualifications

  • 5 years of experience in marketing/advertising/IT field
  • Experienced in foreign advertising projects
  • Demonstrable creative project management experience, with the ability to lead and handle multiple time-sensitive projects
  • Experienced in managing social media and blog
  • Excellent communication skills in both Korean and English

Application Materials

  • Resume and work portfolio required

전체 채용부문 보기

Service Operation(CS) Manager


  • 아자르 제품에 대한 전 세계의 CS 접수 및 응대 방향 결정(각 지역 매니저들과 협업을 통해 진행됨)
  • 유저 아이디어 접수 등을 위한 지역 매니저들과의 협업(영어 커뮤니케이션)
  • 유저의견을 기준으로 서비스 개선 포인트 모색


  • 영어 및 한국어를 활용한 커뮤니케이션 스킬
  • IT 회사에서의 1년 이상 경력 또는 이에 준하는 IT Product의 기본 구조에 대한 이해
  • 주말 포함 주 5일 근무 가능한 자


  • IT(모바일 혹은 온라인) 회사에서의 CS 업무 경험
  • IT(모바일 혹은 온라인) 회사 3년이상 경력
  • CS 업무 중 전화 응대 경험
  • 영어 및 한국어 외에 기타 언어에 능숙하신 분


  • 이력서 및 자기소개서


  • 서류 전형 > 실무면접 > 최종합격


전체 채용부문 보기

Product Manager

As a Product Manager for Hyperconnect business team, you will work with teams of engineers and designers to build products. We are looking for extremely entrepreneurial Product Managers to help innovate and execute product initiatives across the company. This position is full time and based at our Seoul office.

Job Description

  • Identify market opportunities and define product vision and strategy
  • Establish short and long-term product goals and strategies
  • Understand customer needs and gather product requirements
  • Develop new products and enhance existing products
  • Engage closely with the engineering team to help determine the best technical implementation methods as well as a reasonable execution schedule

Minimum Qualifications

  • BA/BS in related technical field or Business Administration or equivalent practical experience
  • 3 years relevant work experience

Preferred Qualifications

  • 5 years of relevant work experience
  • BA/BS in computer science
  • Product management or design experience with a focus on software products and technologies
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment
  • Knowledgeable across multiple functional areas such as product management, engineering, UI, sales, customer support, finance or marketing
  • Excellent problem-solving, organizational and analytical skills, with the ability to evolve product strategy based on research, data and industry trends

전체 채용부문 보기